Dursun Delen & Ramesh Sharda 
Systems for Analytics, Data Science, & Artificial Intelligence: Systems for Decision Support, Global Edition 

For courses in decision support systems, computerized decision-making tools, and management support systems. Analytics, Data Science, & Artificial Intelligence: Systems for Decision Support is the most comprehensive introduction to technologies collectively called analytics (or business analytics) and the fundamental methods, techniques, and software used to design and develop these systems. Students gain inspiration from examples of organizations that have employed analytics to make decisions, while leveraging the resources of a companion website. With six new chapters, the 11th edition marks a major reorganization reflecting a new focus – analytics and its enabling technologies, including AI, machine-learning, robotics, chatbots, and Io T.