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Cover of Frederick Parker: Strategy + Teamwork = Great Products

Frederick Parker: Strategy + Teamwork = Great Products

Most books on manufacturing focus on production. This book is different; it describes techniques for excelling in engineering design, marketing strategies, and customer service inside a manufacturing …

Cover of Suzanne Moss (Global Targeting Inc., Ogden, Utah, USA) Richins: Emerging Technologies in Healthcare

Suzanne Moss (Global Targeting Inc., Ogden, Utah, USA) Richins: Emerging Technologies in Healthcare

Recent changes in healthcare delivery as mandated by the Patient Protection and Affordable Care Act are forcing providers to focus on technology as a way to improve the health of the population, …

Cover of Tom Shuker & Don Tapping: Value Stream Management for the Lean Office

Tom Shuker & Don Tapping: Value Stream Management for the Lean Office

Bring Lean Improvements to the Administrative Areas of Your Organization! Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case stud …

Cover of Karin (Acrasio GmbH, Berlin, Germany) Stumpf: Leading Business Change

Karin (Acrasio GmbH, Berlin, Germany) Stumpf: Leading Business Change

Most books dealing with change management focus on how companies reach their corporate goals, instead of on what individual leaders must do. Filling this need, Leading Business Change: A Practical …

Cover of Larry E. Fast: The 12 Principles of Manufacturing Excellence

Larry E. Fast: The 12 Principles of Manufacturing Excellence

Following in the tradition of its bestselling predecessor, The 12 Principles of Manufacturing Excellence: A Lean Leader”s Guide to Achieving and Sustaining Excellence, Second Edition outlines a …

Cover of Ronald Blank: Warranty Claims Reduction

Ronald Blank: Warranty Claims Reduction

Reduced market share, lack of repeat customers, and added costs are just a few ways warranty claims can hurt an organization. Avoiding complex mathematics or accounting terminology, Warranty Claims …

Cover of David Frederick (Lawson, Schaumburg, Illinois, USA) Ross: The Intimate Supply Chain

David Frederick (Lawson, Schaumburg, Illinois, USA) Ross: The Intimate Supply Chain

The growing power being exercised by today‘s consumer is causing significant paradigm shifts away from traditional marketing. This is leading to a whole new take on the structure and functioning of …

Cover of Timothy (TXM Lean Solutions Pty. Ltd., Australia) McLean: Grow Your Factory, Grow Your Profits

Timothy (TXM Lean Solutions Pty. Ltd., Australia) McLean: Grow Your Factory, Grow Your Profits

When I was first given the job of managing a small plastics factory back in 1989, I quickly realized that most of the books and teaching on Lean Manufacturing were designed for big companies and were …

Cover of Katy (Safety Partners, Inc., Bedford, Massachusetts, USA) Tynan: Free Agent

Katy (Safety Partners, Inc., Bedford, Massachusetts, USA) Tynan: Free Agent

There is a seismic shift underway in the employer/employee relationship that is redefining the nature of jobs and careers. Sole proprietors and independent contractors now represent more than 20 …

Cover of Alain Patchong: Implementing Standardized Work

Alain Patchong: Implementing Standardized Work

Standardized Work refers to the process of finding and applying the best operational methods that will lead to cost reduction, better product quality, and increased operator safety. This book, the …