Ebook > Scienze sociali > Economia > Manfred Bruhn: Qualitätsmanagement für Dienstleistungen (PDF)

Manfred Bruhn
Qualitätsmanagement für Dienstleistungen
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Copertina di Manfred Bruhn: Qualitätsmanagement für Dienstleistungen (PDF)

In vielen Dienstleistungsbranchen sind neben den eigentlichen Kernleistungen heute qualifizierte Zusatzleistungen für den Unternehmenserfolg entscheidend. Das Buch bietet fundierte Hilfestellung bei der Einrichtung eines Qualitätsmanagements in Dienstleistungsunternehmen. Concise text: Qualifizierte Zusatzleistungen bestimmen neben den eigentlichen Kernleistungen immer mehr den Markterfolg. Das Buch bietet fundiertes Know-how für die Einrichtung eines Qualitätsmanagements in Dienstleistungsunternehmen.

€42.37

Lingua Tedesco ● Formato PDF ● ISBN 9783662096130 ● Casa editrice Springer Berlin Heidelberg ● Pubblicato 2013 ● Scaricabile 3 volte ● Moneta EUR ● ID 6595638 ● Protezione dalla copia Adobe DRM

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