Using compassion as the foundation, Dr. Emelia Sam explores the way in which contemporary healthcare can be transformed from the inside out. Combining elements of mindfulness and emotional intelligence, this work imparts simple and practical direction for practitioners and students. Compassionate Competency serves as a guide for the healthcare community to deliver the type of service that patients deserve while providers simultaneously find meaning and fulfillment in the care they give.
Cuprins
CONTENTS
Preface 1
Chapter 1 Introduction 5
Chapter 2 Communication 21
Chapter 3 Observation 35
Chapter 4 Mastery 45
Chapter 5 Pausing 55
Chapter 6 Attention 65
Chapter 7 Self-Care 75
Chapter 8 Standards 85
Chapter 9 Integration 91
Chapter 10 Objectivity 97
Chapter 11 Needs 105
Chapter 12 Conclusion 115
References 129
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