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Julia Schmidt
IT Infrastructure Library (ITIL). Eine kompakte Einführung

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Bìa của Julia Schmidt: IT Infrastructure Library (ITIL). Eine kompakte Einführung (PDF)

Studienarbeit aus dem Jahr 2017 im Fachbereich Informatik – Angewandte Informatik, Note: 1, 0, Fachhochschule Südwestfalen; Abteilung Hagen, Sprache: Deutsch, Abstract: Ziel dieser Seminararbeit ist es, einen kurzen Einblick in die Thematik von ITIL zu geben, indem auf die Historie, ITIL allgemein, die Kernpublikationen sowie den Service-Lebenszyklus eingegangen wird. Des Weiteren sollen die Begriffe Service und Service Management erläutert werden. Die vorliegende Seminararbeit kann somit als eine kompakte Einführung in das Thema ITIL gesehen werden und unterstützt das allgemeine Verständnis dieser Thematik. Der Großteil der Inhalte bezieht sich auf das Buch ITIL 2011 – der Überblick – Alles Wichtige für Einstieg und Anwendung von Bucksteeg u. a. (2012).

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Ngôn ngữ tiếng Đức ● định dạng PDF ● Trang 25 ● ISBN 9783668496026 ● Kích thước tập tin 0.9 MB ● Nhà xuất bản GRIN Verlag ● Thành phố München ● Quốc gia DE ● Được phát hành 2017 ● Phiên bản 1 ● Có thể tải xuống 24 tháng ● Tiền tệ EUR ● TÔI 5245138 ● Sao chép bảo vệ không có

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