Kevin Hogan 
The Secret Language of Business 
How to Read Anyone in 3 Seconds or Less

The Secret Language of Business reveals the secrets of body language and nonverbal communication. Successful professionals need more than just good communication skills, you also need the ability to interpret the nonverbal signals that everyone displays. You’ll learn how to master and manipulate your own body language, read the body language of others, and influence people through your new skills and perception. No matter what business you’re in, this is a valuable guide to achieving more in life and business.

Mục lục

Acknowledgments.

Introduction.

The Purpose of This Book.

What to Expect from This Book.

How to Use This Book.

About the Author.

1 The Secret Language of Business.

The Study of Nonverbal Communication.

Chapter 1 Takeaways.

Chapter 1 Worksheet.

2 The Power of the Secret Language of Business.

Why Should You Care about Body Language?

Chapter 2 Takeaways.

Chapter 2 Worksheet.

3 Elements of Body Language.

Eyes.

Face.

Gestures.

Touch.

Posture.

Movement.

Appearance.

Voice

Chapter 3 Takeaways.

Chapter 3 Worksheet.

4 Context and Environment.

How Context and Environment Influence Body Language.

Same Body Language, Different Perceptions.

When Body Language and Context Are in Conflict.

Chapter 4 Takeaways.

Chapter 4 Worksheet.

5 Proxemics: The Secret Language of Business . . . Up Close.

What Is Proxemics?

The Relationship between Body Language and Proxemics.

How Big Is Your Bubble?

Different Environments, Different Distances.

Using Proxemics to Improve Your Communications.

Chapter 5 Takeaways.

Chapter 5 Worksheet.

6 What Does Your Body Language Say about You?

Status.

Dominance.

Submission.

Uncertainty.

Confidence.

Personal Identity.

Chapter 6 Takeaways.

Chapter 6 Worksheet.

7 Personal Interactions.

Appearance.

First Impressions.

Building Rapport.

Establishing Trust.

Reading Messages.

Sending Messages.

Deception.

Affection.

Anger.

Intimacy.

The Complex Formula for Succeeding in Getting Attention from the Opposite Sex.

Separation.

Chapter 7 Takeaways.

Chapter 7 Worksheet.

8 The Secret Language of Inf luence in Business.

The Business Environment.

Meetings.

Selling.

Hiring.

Peer to Peer.

Manager to Subordinate.

Chapter 8 Takeaways.

Chapter 8 Worksheet.

9 Secret Language of the Sexes.

The Differences between Men and Women.

Gender Differences in Sending.

Gender Differences in Receiving.

Navigating through the Differences.

Chapter 9 Takeaways.

Chapter 9 Worksheet.

10 Back Home with the Kids.

The Parental Role.

Newborns and Infants.

Toddlers and Preschoolers.

School-age.

Preteen.

Teen and Young Adult.

Adult Children.

Grandchildren.

Chapter 10 Takeaways.

Chapter 10 Worksheet.

11 Using The Secret Language of Business.

Body Language in the Real World.

Sending Powerful Nonverbal Messages in the Real World.

Receiving Nonverbal Messages in the Real World.

Observing Nonverbal Messages in the Real World.

Is It Influence or Manipulation?

Integrity and Intent.

Chapter 11 Takeaways.

Chapter 11 Worksheet.

12 Body Language and Other Cultures.

Global Similarities and Differences.

Common Cultural Misunderstandings.

The Influence of Culture and History.

Respect and Accommodation for Others.

Chapter 12 Takeaways.

Chapter 12 Worksheet 200

13 Practical Applications.

Academia.

Business.

Diplomacy.

Politics.

Everyday Life.

Chapter 13 Takeaways.

Chapter 13 Worksheet.

Bibliography.

The Body Language Home Study Course.

Need a Speaker for Your Company or Convention’s Next Meeting?

Index.

Giới thiệu về tác giả

KEVIN HOGAN is one of the nation’s leading body language experts, as well as a public speaker and corporate trainer. He teaches, trains, and speaks about persuasion, influence, body language, emotional intelligence, communication, and motivation. He holds a doctorate in psychology and has consulted to many of the nation’s biggest and most well known companies and organizations.