Stephen M. Pollan & Mark Levine 
Workscripts 
Perfect Phrases for High-Stakes Conversations

What to say in today’s toughest workplace situations
Whatever trust previously existed between employer and employee hasbeen torn into millions of pink slips, thanks to the latestrecession. As a result, the rules for how managers and employeescan successfully communicate have been irrevocably changed.
Whether you’re a manager or employee, Workscripts explainswhat to say in life’s toughest situations at work, including:
* Negotiating severance
* Performance reviews
* Responding to a pay cut
* Asking for a raise or promotion
* Terminating a friend
* Job interviews
* Dealing with difficult bosses
* And many more

Giới thiệu về tác giả

Stephen Pollan (New York, NY)?has written several bestsellers on meeting life’s challenges, including ‘Die Broke, ‘ ‘Live Rich, ‘ ‘Second Acts’, and ‘Lifescripts’. Stephen appeared nationally as ‘The Answer Man’ on CNBC for six years, responding to viewers’ personal finance questions. He has been a frequent guest on the Today show, Good Morning America and other programs. Besides television, Stephen contributes regularly to national publications such as U.S. News & World Report, Worth, New York and he has an upcoming monthly column in Money titled ‘Finding the Right Words.’ He and his longtime collaborator, Mark Levine, have been nominated for three National Magazine Awards.

Mark Levine (Ithaca, NY)?has written and collaborated on more than thirty books, including the bestsellers You Can’t Predict A Hero, Second Acts, and Die Broke. He lives in Ithaca, New York.