Ebook > Social Sciences > Economy > Yoshinori Hara & Dimitris Karagiannis: Serviceology for Services (PDF)

Yoshinori Hara & Dimitris Karagiannis
Serviceology for Services
5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017, Proceedings

Support

Cover of Yoshinori Hara & Dimitris Karagiannis: Serviceology for Services (PDF)

This book constitutes the refereed proceedings of the 5th International Conference on Serviceology for Services, held in Vienna, Austria, in July 2017. The 21 full papers and one tutorial paper presented in this volume were carefully reviewed and selected from 75 submissions. The papers are organized around the following topics: human-centered service; customer satisfaction; service innovation and marketing; service design.

€56.47

Language English ● Format PDF ● ISBN 9783319612409 ● Editor Yoshinori Hara & Dimitris Karagiannis ● Publisher Springer International Publishing ● Published 2017 ● Downloadable 3 times ● Currency EUR ● ID 6210633 ● Copy protection Adobe DRM

Requires a DRM capable ebook reader

More ebooks from the same author(s) / Editor

Yoshinori Hara Dimitris Karagiannis

245,484 Ebooks in this category

Cover of Rod B. McNaughton: Global Competition and Local Networks

Rod B. McNaughton: Global Competition and Local Networks

This title was first published in 2002. The interest in becoming globally competitive through network strategies, particularly networks between small and medium-sized firms in local business …

Cover of Victor A. Dyck & Jorge Hendrichs: Sterile Insect Technique

Victor A. Dyck & Jorge Hendrichs: Sterile Insect Technique

The sterile insect technique (SIT) is an environment-friendly method of pest control that integrates well into area-wide integrated pest management (AW-IPM) programmes. This book takes a generic, …

Cover of Debasis Chanda: Artificial Intelligence and Data Mining for Mergers and Acquisitions

Debasis Chanda: Artificial Intelligence and Data Mining for Mergers and Acquisitions

The goal of this book is to present a modeling framework for the Virtual Organization that is focused on process composition. This framework uses Predicate Calculus Knowledge Bases. Petri Net-based …

Cover of A.S. Balasubramaniam & D.T. Bergado: Developments in Geotechnical Engineering: from Harvard to New Delhi 1936-1994

A.S. Balasubramaniam & D.T. Bergado: Developments in Geotechnical Engineering: from Harvard to New Delhi 1936-1994

This book reviews the developments that have taken place in the field of geotechnical engineering since the first international conference on Soil Mechanics and Foundation Engineering was held in …

Cover of A. Bouazza: Environmental Geotechnics

A. Bouazza: Environmental Geotechnics

This volume presents proceedings from the first Australian-New Zealand Geoenvironment conference. The conference provides a forum for researchers and practitioners in the region to exchange ideas, …

Cover of Garry Lewis McDaniel: Managing the Business

Garry Lewis McDaniel: Managing the Business

First published in 2000. Managers who are able to conceptualize and align management systems with business strategy are more likely to achieve on-the-job results, receive higher performance …

Cover of Michael Melone: Designing Secure Systems

Michael Melone: Designing Secure Systems

Modern systems are an intertwined mesh of human process, physical security, and technology. Attackers are aware of this, commonly leveraging a weakness in one form of security to gain control over an …

Cover of Ulwyn L. Pierre: Myth of Black Corporate Mobility

Ulwyn L. Pierre: Myth of Black Corporate Mobility

First Published in 1999. This book addresses one such needed change in the corporate arena the continuing inequality of opportunities for success that blacks experience relative to their similarly …

Cover of Syverson Chad & Austan Goolsbee: Microeconomics

Syverson Chad & Austan Goolsbee: Microeconomics

Cover of Hartlaub Bradley & Ann Cannon: STAT2

Hartlaub Bradley & Ann Cannon: STAT2