This book constitutes the refereed proceedings of the 5th International Conference on Serviceology for Services, held in Vienna, Austria, in July 2017. The 21 full papers and one tutorial paper presented in this volume were carefully reviewed and selected from 75 submissions. The papers are organized around the following topics: human-centered service; customer satisfaction; service innovation and marketing; service design.
€56.28
Språk Engelska ● Formatera PDF ● ISBN 9783319612409 ● Redaktör Yoshinori Hara & Dimitris Karagiannis ● Utgivare Springer International Publishing ● Publicerad 2017 ● Nedladdningsbara 3 gånger ● Valuta EUR ● ID 6210633 ● Kopieringsskydd Adobe DRM
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