In this much-talked-about book, John Seddon dissects the changes that have been made in a range of services, including housing benefits, social care and policing. His descriptions beggar belief, though they would be funnier if it wasn’t our money that was being wasted.
Format PDF ● Pages 188 ● ISBN 9781908009333 ● Maison d’édition Triarchy Press ● Publié 2008 ● Téléchargeable 3 fois ● Devise EUR ● ID 7967345 ● Protection contre la copie Adobe DRM
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