In this much-talked-about book, John Seddon dissects the changes that have been made in a range of services, including housing benefits, social care and policing. His descriptions beggar belief, though they would be funnier if it wasn’t our money that was being wasted.
Biçim PDF ● Sayfalar 188 ● ISBN 9781908009333 ● Yayımcı Triarchy Press ● Yayınlanan 2008 ● İndirilebilir 3 kez ● Döviz EUR ● Kimlik 7967345 ● Kopya koruma Adobe DRM
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