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John Seddon
Systems Thinking in the Public Sector

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Capa do John Seddon: Systems Thinking in the Public Sector (PDF)

In this much-talked-about book, John Seddon dissects the changes that have been made in a range of services, including housing benefits, social care and policing. His descriptions beggar belief, though they would be funnier if it wasn’t our money that was being wasted.

€24.96

Formato PDF ● Páginas 188 ● ISBN 9781908009333 ● Editora Triarchy Press ● Publicado 2008 ● Carregável 3 vezes ● Moeda EUR ● ID 7967345 ● Proteção contra cópia Adobe DRM

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