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John Seddon
Systems Thinking in the Public Sector

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In this much-talked-about book, John Seddon dissects the changes that have been made in a range of services, including housing benefits, social care and policing. His descriptions beggar belief, though they would be funnier if it wasn’t our money that was being wasted.

€24.96

Format PDF ● Halaman-halaman 188 ● ISBN 9781908009333 ● Penerbit Triarchy Press ● Diterbitkan 2008 ● Muat turun 3 kali ● Mata wang EUR ● ID 7967345 ● Salin perlindungan Adobe DRM

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