Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more Cultivate the nine "take-charge" skills that prevent people from becoming difficult
€20.36
Taal Engels ● Formaat PDF ● Pagina’s 128 ● ISBN 9780071487153 ● Uitgeverij McGraw-Hill Education ● Gepubliceerd 2006 ● Downloadbare 6 keer ● Valuta EUR ● ID 2252753 ● Kopieerbeveiliging Adobe DRM
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