Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more Cultivate the nine "take-charge" skills that prevent people from becoming difficult
€20.36
Limba Engleză ● Format PDF ● Pagini 128 ● ISBN 9780071487153 ● Editura McGraw-Hill Education ● Publicat 2006 ● Descărcabil 6 ori ● Valută EUR ● ID 2252753 ● Protecție împotriva copiilor Adobe DRM
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